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Shipping

Carbon Neutral shipping on all orders

We want everyone to try our Native Seed Collections so we try to keep shipping costs as low as possible.

$6.95 flat rate to all of Australia

$12.95 Express shipping 

$35.95 Rest of the World

1-2 days processing time

We use Australia Post as they have a progressive environmental policy available on their website, tracking on all orders and are carbon neutral. Delivery times vary depending on your location but generally are between 2 – 5 business days.

Native Seed Box is a carbon neutral website and offset all our products. All our packaging and product lines are plastic free and biodegradable. We hope you agree with our eco-friendly and low cost to you shipping policies.

We have approval to send to Western Australia and Tasmania. Please see our FAQ page for more details for Tasmanian and Western Australian customers. 

Refunds & Returns

We want you to be satisfied with the products you purchase. This is why we ask that you check the quantity and quality of your purchased products upon delivery and if any products are faulty or incorrectly supplied that you notify us at Native Seed Box within 7 days of receipt. Failure to do so within 7 days may result in rejection of your claim.

Please note that because our products are 100% natural individual batches may vary slightly is size, colour and texture. This is no way affects their quality or the amount of seed in each seedbomb. Germination can differ with your growing conditions, and some seed can lay dormant for many months. 

To claim a refund or exchange, Please contact us at info@nativeseedbox.com.au before returning any products. After returns are received in full, Native Seed Box will reimburse the value of the refund products within 30 days. Consumers will be responsible for delivery charges unless products are faulty. 

Please contact Native Seed Box if you have any questions regarding delivery or refunds.